Terms & Conditions
Welcome to Saanti Pharma. By accessing or using our website (saantipharma.com), you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. General
- This website is owned and operated by Saanti Pharma.
- By using this website, placing an order, or accessing our services, you agree to these Terms & Conditions and our Privacy Policy.
- Saanti Pharma reserves the right to update or modify these terms at any time without prior notice.
2. Eligibility
- You must be 18 years or older to use our services.
- For prescription medicines, a valid prescription from a registered medical practitioner is mandatory.
3. Products & Orders
- We strive to ensure that product descriptions, images, and details are accurate. However, minor variations may occur.
- All orders are subject to availability and acceptance by Saanti Pharma.
- Saanti Pharma reserves the right to cancel or reject any order in case of stock unavailability, incorrect pricing, or regulatory reasons.
4. Pricing & Payments
- All prices are listed in INR (Indian Rupees) and include applicable taxes unless stated otherwise.
- Payments must be made through the available secure payment gateways.
- In case of payment failure, Saanti Pharma will not be responsible for any delays or order cancellations.
5. Prescription Medicines
- Orders for prescription medicines will be processed only after verifying a valid prescription.
- Saanti Pharma reserves the right to cancel such orders if prescriptions are found invalid, incomplete, or forged.
6. Delivery & Shipping
- Delivery timelines are estimates and may vary due to logistics or unforeseen circumstances.
- Saanti Pharma will not be held liable for delays caused by courier partners or natural events.
7. Returns & Refunds
- Due to the sensitive nature of healthcare products, returns are accepted only in cases of damaged, defective, expired, or incorrect items.
- Detailed policy available in our Returns & Exchange Policy.
8. Limitation of Liability
- Saanti Pharma does not provide medical advice. All content on this website is for informational purposes only.
- Always consult a licensed healthcare professional before using any medicine or product.
- Saanti Pharma will not be liable for any misuse, self-medication, or adverse effects arising from the use of products purchased through the website.
9. Intellectual Property
- All content, logos, product images, and website design are the intellectual property of Saanti Pharma and cannot be copied or reproduced without permission.
10. Governing Law & Jurisdiction
- These Terms & Conditions shall be governed by and construed under the laws of India.
- Any disputes shall be subject to the exclusive jurisdiction of the courts in [Your City/State].
11. Contact Us
For any queries regarding these Terms & Conditions, you can reach us at: