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Terms & Conditions

Welcome to Saanti Pharma. By accessing or using our website (saantipharma.com), you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.


1. General

  • This website is owned and operated by Saanti Pharma.
  • By using this website, placing an order, or accessing our services, you agree to these Terms & Conditions and our Privacy Policy.
  • Saanti Pharma reserves the right to update or modify these terms at any time without prior notice.

2. Eligibility

  • You must be 18 years or older to use our services.
  • For prescription medicines, a valid prescription from a registered medical practitioner is mandatory.

3. Products & Orders

  • We strive to ensure that product descriptions, images, and details are accurate. However, minor variations may occur.
  • All orders are subject to availability and acceptance by Saanti Pharma.
  • Saanti Pharma reserves the right to cancel or reject any order in case of stock unavailability, incorrect pricing, or regulatory reasons.

4. Pricing & Payments

  • All prices are listed in INR (Indian Rupees) and include applicable taxes unless stated otherwise.
  • Payments must be made through the available secure payment gateways.
  • In case of payment failure, Saanti Pharma will not be responsible for any delays or order cancellations.

5. Prescription Medicines

  • Orders for prescription medicines will be processed only after verifying a valid prescription.
  • Saanti Pharma reserves the right to cancel such orders if prescriptions are found invalid, incomplete, or forged.

6. Delivery & Shipping

  • Delivery timelines are estimates and may vary due to logistics or unforeseen circumstances.
  • Saanti Pharma will not be held liable for delays caused by courier partners or natural events.

7. Returns & Refunds

  • Due to the sensitive nature of healthcare products, returns are accepted only in cases of damaged, defective, expired, or incorrect items.
  • Detailed policy available in our Returns & Exchange Policy.

8. Limitation of Liability

  • Saanti Pharma does not provide medical advice. All content on this website is for informational purposes only.
  • Always consult a licensed healthcare professional before using any medicine or product.
  • Saanti Pharma will not be liable for any misuse, self-medication, or adverse effects arising from the use of products purchased through the website.

9. Intellectual Property

  • All content, logos, product images, and website design are the intellectual property of Saanti Pharma and cannot be copied or reproduced without permission.

10. Governing Law & Jurisdiction

  • These Terms & Conditions shall be governed by and construed under the laws of India.
  • Any disputes shall be subject to the exclusive jurisdiction of the courts in [Your City/State].

11. Contact Us

For any queries regarding these Terms & Conditions, you can reach us at: